Access the portal here. Enter your order number with # and the email you used at checkout.

Select the item(s), and tell us why you're parting ways.

• Get a refund We’ll process it once your return’s approved and received. Timing’s up to your bank, but we won’t keep you waiting long.
• Exchange it Switch it up for a different product or colour.

Choose your preferred carrier. We’ll email you a shipping label or QR code. Print and attach the label, then drop your parcel at the nearest drop-off point.

Exchanging for something a bit more premium? You’ll be prompted to pay the difference. If you chose a refund, you can skip this step.